April 20, 2021
Last year digital transformation focused on remote working. It was about delivering the same services in new ways.
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April 12, 2021
Saying “I know MY clients” is no longer enough to protect and grow revenues.
March 2, 2021
What does a future-proof client listening programme look like?
January 14, 2021
The future of client listening is exciting. This cornerstone of revenue growth saw some dramatic changes during 2020.
December 9, 2020
2020 has been a year of change. Client needs and expectations changed.
July 13, 2020
As gyms geared up to emerge from lockdown, each brand launched their plans in a reopening video. By using social media listening, we were able to answer the question posed to us by Liz Terry, Editor of HCM Magazine – who’s winning on social? Our answer, starts on page 52 of this month’s HCM Magazine.
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