June 17, 2020
Whether working or furloughed, employees share a strong need for information. Staff comms have evolved rapidly in the last few months. So we looked at how well communications are hitting the mark.
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May 5, 2020
Does your organisation listen to understand or listen to respond?
April 30, 2020
Lockdown and remote working has led firms to adopt a digital-first approach to monitoring client relationships.
April 28, 2020
Is your organisation using empathy-led decision-making at the moment?
April 2, 2020
How are the decisions you’re making today, impacting on customer and employee experience?
March 24, 2020
Well it’s been quite a couple of weeks. Covid-19 is reshaping how we all work, gather and exercise. It’s a moving picture too, as new measures and support are added each day. But while physical doors are closing, virtual ones are being flung open.
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