MyCustomerLens keeps you ahead of the game by automatically reporting on feedback from multiple sources, in real-time. Experiences can be tracked across the entire client journey and benchmarked across clients, jurisdictions and practice areas.
Benefit: make faster, more informed decisions
MyCustomerLens delivers actionable insights via online dashboards and email alerts, to ensure the right people get the right insights at the right time. Dashboards run in both mobile and desktop browsers and always show the latest feedback. Email alerts ensure management teams get a weekly snapshot ahead of their regular meetings.
With MyCustomerLens, decision-makers have the up-to-date evidence they need to make faster and more informed decisions.