Customer Insight | MyCustomerLens

Reimagine how feedback works across your business
Gallery
Reimagine how feedback works across your business

Customer Experience, Customer Insight, Reimagine Feedback

Reimagine how feedback works across your business

The big picture - Don't have a few minutes [...]

By Paul|2020-01-06T21:51:17+00:00January 7th, 2020|Customer Experience, Customer Insight, Reimagine Feedback|0 Comments

Why listen to your customers – leisure industry experts have their say

We recently asked our network on LinkedIn about [...]

By Paul|2019-12-10T21:45:16+00:00December 10th, 2019|Customer Experience, Customer Insight|0 Comments

Do you know the real reasons behind your customer churn?
Gallery
Do you know the real reasons behind your customer churn?

Customer Insight, Customer Retention, Reimagine Feedback

Do you know the real reasons behind your customer churn?

Customer churn. It's a problem impacting both the public [...]

By Paul|2020-01-05T16:04:26+00:00September 2nd, 2019|Customer Insight, Customer Retention, Reimagine Feedback|1 Comment

Customer churn analysis – the free text advantage

Why do your customers really leave? [...]

By Paul|2019-08-29T12:33:12+01:00August 29th, 2019|Customer Insight, Customer Retention|0 Comments

Ask customers why

Why? It's such a simple word yet such a [...]

By Paul|2019-08-07T23:08:55+01:00August 7th, 2019|Continuous feedback, Customer Insight|0 Comments

Did you know your customers want to help you?
Gallery
Did you know your customers want to help you?

Customer Experience, Customer Insight, Customer Retention

Did you know your customers want to help you?

January is a busy month for gyms and leisure [...]

By Paul|2019-08-29T07:26:00+01:00January 3rd, 2019|Customer Experience, Customer Insight, Customer Retention|0 Comments

Hearts & Minds Innovative Research Study Wins Prestigious ukactive Award

MyCustomerLens has won a prestigious award at the UK [...]

By Paul|2018-06-22T16:42:51+01:00June 22nd, 2018|Customer Insight, Our people|0 Comments