Customer Insight | MyCustomerLens

How fast is your decision-making right now?!
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How fast is your decision-making right now?!

Continuous feedback, Customer Insight, Reimagine Feedback

How fast is your decision-making right now?!

The speed of decision-making has accelerated Covid-19 is reshaping [...]

By Paul|2020-03-24T07:51:59+00:00March 23rd, 2020|Continuous feedback, Customer Insight, Reimagine Feedback|0 Comments

Reimagine how feedback works across your business
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Reimagine how feedback works across your business

Customer Experience, Customer Insight, Reimagine Feedback

Reimagine how feedback works across your business

The big picture - Don't have a few minutes [...]

By Paul|2020-01-06T21:51:17+00:00January 7th, 2020|Customer Experience, Customer Insight, Reimagine Feedback|0 Comments

Why listen to your customers – leisure industry experts have their say

We recently asked our network on LinkedIn about [...]

By Paul|2019-12-10T21:45:16+00:00December 10th, 2019|Customer Experience, Customer Insight|0 Comments

Do you know the real reasons behind your customer churn?
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Do you know the real reasons behind your customer churn?

Customer Insight, Customer Retention, Reimagine Feedback

Do you know the real reasons behind your customer churn?

Customer churn. It's a problem impacting both the public [...]

By Paul|2020-01-05T16:04:26+00:00September 2nd, 2019|Customer Insight, Customer Retention, Reimagine Feedback|1 Comment

Customer churn analysis – the free text advantage

Why do your customers really leave? [...]

By Paul|2019-08-29T12:33:12+01:00August 29th, 2019|Customer Insight, Customer Retention|0 Comments

Ask customers why

Why? It's such a simple word yet such a [...]

By Paul|2019-08-07T23:08:55+01:00August 7th, 2019|Continuous feedback, Customer Insight|0 Comments

Did you know your customers want to help you?
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Did you know your customers want to help you?

Customer Experience, Customer Insight, Customer Retention

Did you know your customers want to help you?

January is a busy month for gyms and leisure [...]

By Paul|2019-08-29T07:26:00+01:00January 3rd, 2019|Customer Experience, Customer Insight, Customer Retention|0 Comments

Hearts & Minds Innovative Research Study Wins Prestigious ukactive Award

MyCustomerLens has won a prestigious award at the UK [...]

By Paul|2018-06-22T16:42:51+01:00June 22nd, 2018|Customer Insight, Our people|0 Comments