The hidden costs of a free customer survey

Have you ever had to endure a poor customer survey? [...]

By |2017-12-12T14:18:56+01:00September 20th, 2017|Customer Insight|0 Comments

My Customer Lens – creating simple actionable insights

Today I’m excited to announce the formal launch of My [...]

By |2017-12-12T14:22:19+01:00September 14th, 2017|Customer Centricity, Customer Insight|0 Comments