Listen to understand not just to respond
Does your organisation listen to understand or listen to [...]
Does your organisation listen to understand or listen to [...]
The speed of decision-making has accelerated Covid-19 is reshaping [...]
The big picture - Don't have a few minutes [...]
We recently asked our network on LinkedIn about [...]
Hi, I'm excited to send you the first edition of [...]
Customer churn. It's a problem impacting both the public [...]
Why do your customers really leave? [...]
Why? It's such a simple word yet such a [...]
January is a busy month for gyms and leisure [...]
MyCustomerLens has won a prestigious award at the UK [...]