The value of customer retention
Fill in the blank - "if we kept each member who left, for just 1 extra month, we'd earn [...]
Reimagine how feedback works across your business
The big picture - Don't have a few minutes to read the whole article? Here's the big picture... When [...]
Why listen to your customers – leisure industry experts have their say
We recently asked our network on LinkedIn about why they listen to their customers.Today we're featuring some responses [...]
Customer Insider Newsletter – 03 Dec 2019 – customer and revenue growth
Hi and welcome to this week's summary, designed to help you drive customer and revenue growth. This week's articles [...]
Customer Insider Newsletter – 26Nov19 – become customer-obsessed
Hi, and welcome to your curated view of customer insights and experience. This week range from the strategic; 'what [...]
Customer Insider Newsletter – 19 Nov 2019 – insights-driven business
Hi, I'm excited to send you the first edition of our new look newsletter. Thanks for your patience over the [...]