Improve customer experience with faster customer insights
The key differentiator of customer experience excellence is how quickly organisations can detect and respond to customer expectations. This [...]
Discover how to drive customer-led growth with MyCustomerLens (CXDay)
Today is Customer Experience Day, or #CXDay for short. Around the world many people are celebrating the organisations that [...]
MyCustomerLens to analyse #Fitness2Me Twitter conversations
Award-winning Scottish start-up, MyCustomerLens, will be using its unique insight platform to support the #Fitness2Me campaign on National Fitness [...]
Hearts & Minds Innovative Research Study Wins Prestigious ukactive Award
MyCustomerLens has won a prestigious award at the UK fitness industry’s annual awards night. Our innovative research study ‘Hearts [...]
KA Leisure invest in New Innovation to improve Customer Experience
On the eve of the ActiveUprising Conference, KA Leisure announces that it will be rolling out the MyCustomerLens platform [...]
Stop collecting raw data – 3 things to do first
Does this quote sound familiar? "We are collecting lots of data but I've no idea what we are doing [...]