client listening

Client Listening Programmes in 2021
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Client Listening Programmes in 2021

Client Listening

Client Listening Programmes in 2021

By Paul|2021-07-20T09:02:58+01:00July 20th, 2021|Client Listening|

Idea in brief Client Listening programmes are embracing [...]

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5 ways tech helps you get more from client feedback
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5 ways tech helps you get more from client feedback

Client Listening, Continuous feedback

5 ways tech helps you get more from client feedback

By Paul|2021-07-09T09:11:00+01:00July 9th, 2021|Client Listening, Continuous feedback|

Idea in brief To get more from client [...]

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The importance of informal feedback in your client listening
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The importance of informal feedback in your client listening

Client Listening

The importance of informal feedback in your client listening

By Claire Rason|2021-05-11T13:57:24+01:00May 14th, 2021|Client Listening|

Idea in brief This is a guest post [...]

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How much feedback do we need from our clients?
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How much feedback do we need from our clients?

Continuous feedback, Reimagine Feedback

How much feedback do we need from our clients?

By Paul|2021-05-12T11:32:01+01:00May 11th, 2021|Continuous feedback, Reimagine Feedback|

Idea in brief Professional services firms have reached [...]

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From “I know my clients” to “We know our clients”
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From “I know my clients” to “We know our clients”

Reimagine Feedback

From “I know my clients” to “We know our clients”

By Paul|2021-05-04T09:41:21+01:00April 12th, 2021|Reimagine Feedback|

Idea in brief Saying "I know MY clients" [...]

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Future-proof client listening programmes
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Future-proof client listening programmes

Client Listening, Continuous feedback, Customer Retention

Future-proof client listening programmes

By Paul|2021-04-27T14:36:30+01:00March 2nd, 2021|Client Listening, Continuous feedback, Customer Retention|

What does a future-proof client listening programme look like? [...]

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What’s the future of client listening?
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What’s the future of client listening?

Client Listening, Continuous feedback

What’s the future of client listening?

By Paul|2021-05-04T09:42:06+01:00January 14th, 2021|Client Listening, Continuous feedback|

Idea in brief The future of client listening [...]

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5 client listening tips for professional services
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5 client listening tips for professional services

Client Listening

5 client listening tips for professional services

By Paul|2021-05-04T09:42:49+01:00December 9th, 2020|Client Listening|

Idea in brief 2020 has been a year [...]

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