Media coverage: Startacus feature – the continuous feedback platform

Press clipping - Startacus

MyCustomerLens – the continuous feedback platform

There’s a great feature on us by Startacus today, entitled the continuous feedback platform. It talks about the pain that many growing businesses face, trying to manually keep up with the growing availability of customer feedback. They know they need it, but collecting it and then turning it into actionable insights requires to much time and effort.

We especially their conclusion: “With research telling us that 86% of buyers are willing to pay more for a great customer experience, a platform like MyCustomerLens could be the difference between a successful business and one that drives its customers to someone else.”

By |2019-06-03T12:05:02+01:00June 3rd, 2019|Uncategorised|0 Comments

About the Author:

Paul Roberts is CEO & Co-Founder of MyCustomerLens. While MyCustomerLens is a start-up business, the idea has arguably been developing for 20 years. During this time Paul has worked in the UK, Australia and New Zealand; within the sport, banking, telecom and energy industries. The common thread has been his passionate belief that the secret to achieving customer and revenue growth is having a rich and shared understanding of your customers, and then using it to make faster and more informed decisions across the organisation.