MyCustomerLens – the continuous feedback platform
There’s a great feature on us by Startacus today, entitled the continuous feedback platform. It talks about the pain that many growing businesses face, trying to manually keep up with the growing availability of customer feedback. They know they need it, but collecting it and then turning it into actionable insights requires to much time and effort.
We especially their conclusion: “With research telling us that 86% of buyers are willing to pay more for a great customer experience, a platform like MyCustomerLens could be the difference between a successful business and one that drives its customers to someone else.”
