Your employees perspective on customer experience
How do you capture your employees perspective on your [...]
Customer Insider: 18 Feb – becoming customer-led
Welcome to the Customer Insider Is your organisation striving [...]
Is your sales process causing customer churn?
For the past 25 years, I've been analysing customer [...]
The value of customer retention
Fill in the blank - "if we kept each [...]
We’re pitching at EIE20 in April
We are very excited to announce that MyCustomerLens has [...]
Reimagine how feedback works across your business
The big picture - Don't have a few minutes [...]
Why listen to your customers – leisure industry experts have their say
We recently asked our network on LinkedIn about [...]
Customer Insider Newsletter – 03 Dec 2019 – customer and revenue growth
Hi and welcome to this week's summary, designed to [...]
Customer Insider Newsletter – 26Nov19 – become customer-obsessed
Hi, and welcome to your curated view of customer [...]
Customer Insider Newsletter – 19 Nov 2019 – insights-driven business
Hi, I'm excited to send you the first edition of [...]